Privacy Policy

Transcontinental Marketing Ltd. (‘TCM LTD’) operates Ecosentials.com. This page informs you of our policies regarding how we process some personal data for the following specific purposes:

to operate its website and customer services
to receive, fulfil and deal with inquiries about customer orders
to provide information about its products by email and social media
to improve its services
to keep records of its business activities
to comply with legal obligations including consumer protection and accounting requirements

All data processing is done in conformity with UK and EU Data Protection law in accordance with the legitimate interests of TCM Ltd, UK legal requirements and, in the case of marketing emails the informed consent of its customers.

DATA COLLECTED

TCM Ltd. collects as little personal data as is possible to meet the specific purposes described above.

To process orders from its website , the data that TCM Ltd. collects includes customer names, addresses, and emails.

In order to provide customer support, additional information such as the content of email, order numbers, the last four numbers of debit or credit cards and, occasionally, a copy of a if it is necessary to confirm their identity, may also be processed by TCM Ltd.

INFORMATION SECURITY

TCM Ltd. takes all reasonable steps to ensure that personal data is held securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although TCM Ltd. does its best to protect personal data, it cannot guarantee the security of personal data transmitted to any of its websites. Any such transmission is therefore at the data subject’s own risk.

TCM LTD PARTNERS AND SERVICE PROVIDERS

In order to provide customer services and meet its business objectives, TCM Ltd. works with a carefully chosen group of third-party service providers to perform tasks on its behalf. This includes the following service providers, who perform the following tasks.

Sagepay to process order and payment information
DPD, Fedex and Royal Mail to deliver products to customers
Magento and eBay to provide e-commerce services
Google analytics and to provide statistical information about the use of ECOSENTIALS website

TCM Ltd. uses the above mentioned service providers to perform the specific tasks listed above. However, these service providers may also use and retain personal data in accordance with their own policies, practices and legitimate interests. The list of service providers is not exclusive and may be changed at any time without prior notice.

TCM Ltd. has taken reasonable steps to ensure that these data processors comply with this policy and EU data protection regulations, users are advised to consult the privacy policies of these companies for further information about their practices.

TCM Ltd. may also engage additional third-party service providers to provide services such as information technology support. These activities may involve the access to the personal data held by TCM Ltd. In these instances TCM Ltd. will seek to ensure as far as possible that any such data processing is carried out in accordance with this Policy. This includes conscientiously selecting service providers and only working with trusted partners.

TCM Ltd will never sell any customers data.

Changes To This Privacy Policy

This Privacy Policy is effective as of 12/12/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.